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Welcome to the Johnson & Wales University Password Reset Manager


This service allows you to securely maintain and reset your password information for the Johnson & Wales University network and email systems.

If you have already created your Security Questions and Answers Profile and need to reset your forgotten password, enter your user name and click OK and proceed to the "Forgot My Password" section.

If you have not yet created your Security Questions and Answers Profile, please enter your user name and press OK and you will be prompted to do so. You can also choose to modify your existing Questions and Answers profile from this option.

YOU MUST KNOW YOUR EXISTING USERNAME AND PASSWORD BEFORE CREATING YOUR SECURITY QUESTIONS AND ANSWERS PROFILE.

FOR COMPLETE INSTRUCTIONS PLEASE SELECT HELP AT THE UPPER RIGHT CORNER OF THIS PAGE.

To verify your identity, type your user name, and then click SEARCH.